Shipping
Shipping Policy for Wholesale Custom Label Skincare Website
Last Updated: 10.11.2023
1. Shipping Methods and Carriers
At Custom Label Skincare, we offer a range of shipping methods to ensure you receive your wholesale custom label skincare products conveniently. We primarily utilize the following carriers for domestic and international shipments:
- UPS
- Fedex
2. Processing Time
2.1. Orders typically require 3 business days to process and prepare for shipment. This processing time includes custom label design and production.
2.2. If you need a rush order or have specific processing requirements, please contact our customer support team to discuss options.
3. Shipping Rates
3.1. Shipping rates are calculated based on the weight and destination of your order.
3.2. You can estimate shipping costs in your shopping cart before completing your purchase.
4. Domestic Shipping (Within the USA)
4.1. We offer various domestic shipping options to accommodate your needs.
4.2. Standard Shipping: Estimated delivery within 5 business days. 4.3. Express Shipping: Estimated delivery within 2 business days.
5. International Shipping
5.1. We proudly offer international shipping to most countries. Please note that international orders may be subject to customs duties and taxes.
5.2. International shipping times may vary based on the destination and the chosen shipping method.
6. Order Tracking
6.1. Once your order is shipped, we will provide a tracking number via email or on your account. You can use this tracking number to monitor the status and location of your shipment.
7. Delivery Confirmation
7.1. Our delivery confirmation serves as proof of delivery. If the carrier's tracking information confirms that the order has been delivered to the address you provided, we consider the order fulfilled.
8. Address Accuracy
8.1. It is your responsibility to ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses.
9. Order Changes and Cancellations
9.1. Once an order is placed, changes and cancellations may be possible within a specific time frame. Please contact our customer support team as soon as possible to discuss changes or cancellations.
10. Shipping Discrepancies and Issues
10.1. If you encounter any issues with your order, such as shipping delays or damaged products, please contact our customer support team within 3 business days of receiving your order. We will work to resolve the issue promptly.
11. Contact Information
If you have questions or concerns about this Shipping Policy, please contact us at info@customlabelskincare.com.
By placing an order on our website, you acknowledge that you have read, understood, and agreed to this Shipping Policy.